Wednesday, October 10, 2007
What to do?
I have a work dilemma. I need to speak to a co-worker about how they are entering their work. They are making to many mistakes and charging things to the wrong projects. I was the person who trained them to do the job and I am second guessing myself on whether or not I explained how to do things properly. It is becoming an issue that is effecting me and another co-workers projects. This is why I am not in management; I do not really like conflict but who does, right? I know I have to say something and I don't really care if she gets pissed because I do not have much contact with her other than explaining how to do somethings (this is my old position). I think I'm just going to sit down and go over things again and if she still does things wrong, I'll have no choice but to speak with my supervisor. Of course this will probably get me nowhere. We were talking about it after regular working hours and some one told me I need to suck it up and just say what she is doing wrong. I guess that's what I'll do tomorrow. Check back tomorrow to find out what happens...............LOL! If I remember to blog about it.
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1 comment:
This is always a difficult situation. Look at it this way - if you were entering things wrong, would you want someone to let you know so that you wouldn't do it in the future? Of course you would. People are always overwhelmed with things the first few weeks, so it's to be expected they will forget some of what they learn or will do some things incorrectly. When you run across something done wrong, show the person the example and tell them how to correct it. You can keep the situation light by saying something like "I know you've had a lot to learn..yada..yada.." It also helps to let them know what has to be done to fix the mistake, i.e, a project is overrrun or it takes 45 minutes to fix it.
No worries - you didn't do anything wrong in training. And even if you did, not a big deal. People really do want to do a good job and you can help him/her by letting them know they are making a mistake.
(Stepping down from my soapbox now!)
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